Designed for the enterprise power-user, the new Mitel 5224 IP Phone provides robust features and functionality needed for today’s progressive enterprise professional. The 5224 IP Phone is dual mode, dual port with a multi-line display and provides users fast and easy access to the features and applications enabled by Mitel IP Communications Platforms (ICPs). The 5224 IP Phone is designed for users within the enterprise that require an expanded range of programmable features. It is an ideal phone for teleworkers and ACD agents or supervisors. 5224 IP Phone (Dual Mode) provides: – Support for SIP and MiNET Protocols. – Handsfree operation (full duplex). – 24 programmable multi-function keys with dual-color LED indicators(for speed dialing, line appearances, feature access). – Eight function keys: Hold, Superkey, Message, Speaker,Mute, Transfer / Conference, Redial, Cancel. – Three context-sensitive softkeys for intuitive feature access. – Two-line, 20-character white, backlit, graphics display, with auto-dimming. – Superkey programming for easy access to telephone system features. – Peripherals and modules support. – Off hook voice announce. – On hook dial. – Dedicated headset jack. – Speed calling. – Call hold (Place / Retrieve). – Call transfer. – Do Not Disturb. – Call Forward. – Conference call setup. – Voice mail access – large message waiting lamp. – Browser-based desktop configuration tool. – Direct page / Group page. – Last number redial. – Automatic Call Distribution (ACD) agent and supervisor support. – Customizable center panel. – Hearing Aid Compatible handset. – Wall mountable. – Two-position, 35 degree tilting stand for better viewing angle. – Multiple powering options (802.3 af compliant). – Power over Ethernet support for IP Programmable Key Modules (PKMs) and the Line Interface Modules. – XML support for applications development. Mitel IP Programmable Key Modules An optional Mitel IP Programmable Key Module (12- or 48-button) extends the capability of the Mitel 5224 IP Phone with additional buttons and LED indicators. These 12, 48 or 96 additional personal keys can be programmed as feature keys, speed call keys, direct station select keys, or line appearance keys. Audio Conferencing The 5224 IP Phone also provides support for the Mitel industry-leading Mitel 5310 IP Conference Unit. By directly plugging into the headset jack, users can enjoy high-quality, full display audio conferencing in offices and meeting rooms. Teleworker enhancement and failover capability in the event of a network failure Discrete optional Line Interface Module that integrates into the dual mode 5224 IP Phone provides a separate connection to an analog line. This patented module enhances the Mitel Teleworker Solution, and extends Mitel’s resiliency strategy for IP communications from the core of the network to the desktop!