Concept photograph: Carefully packed unbranded phone equipment in recyclable cardboard partitions, purple tissue and a blank delivery tag, bright overhead photo

Equipment configuration

Decide how the equipment should arrive.

An equipment order is easier to prepare when each device has an intended user, location and phone platform. Keep those details with the design.

Concept photograph illustrating For a new design

For a new design

Use the builder extension plan as the reference for device assignments.

Concept photograph illustrating For an existing system

For an existing system

A real order needs the correct account and extension confirmed through a secure process.

Concept photograph illustrating For another platform

For another platform

Check the model, firmware and provisioning method before assuming a device will work.

What to work through

Concept photograph illustrating Choose the equipment

Step 1

Choose the equipment

Match each device to the role and location.

Concept photograph illustrating Agree preparation

Step 2

Agree preparation

Specify what configuration is included and who supplies the required information.

Concept photograph illustrating Check on arrival

Step 3

Check on arrival

Review the contents, connections and agreed behaviour before acceptance.

Questions you might have

Should I enter my SIP password here?

No. This is a planning preview. Credentials belong in the future secure provisioning workflow or another expressly agreed secure process.

Is installation the same as configuration?

No. Preparing a device and installing it on site are distinct tasks. Cabling, connectivity, power and training should be separately scoped.

Put it into a design.

Add your teams, try the caller journey and download an itemised estimate from the builder.

Build your system