Current services
List every number and anything linked to it, including broadband and other services.
Business phone migration checklist
Before you switch, collect these details.
A little preparation makes the change easier to scope. Keep the current account, numbers, equipment and contract dates together.
Working arrangements
Record teams, hours, greetings and the routes you want to retain.
Supplier commitments
Check renewal dates, hardware finance and possible exit charges.
What to work through
Step 1
Confirm ownership
Make sure the authorised account details match the transfer request.
Step 2
Agree the date
Wait for an accepted transfer window before treating the date as fixed.
Step 3
Keep a fallback
Maintain the existing service until completion and agree the checks after the move.
Questions you might have
Should I cancel the old service first?
Do not cancel a service required for a number transfer before the providers confirm the correct sequence. A cancellation can affect the transfer and linked services.
Can this website submit a port?
No. It demonstrates the planning and checkout journey. A real transfer requires verified authority, complete information and carrier acceptance.
Put it into a design.
Add your teams, try the caller journey and download an itemised estimate from the builder.
Build your system