Multi-site business communications

Let your branches help each other answer.

Keep the local numbers customers know while planning how locations share calls. A busy branch can have a defined route to another team.

Keep the local identity

Give each branch number its own greeting and first destination.

Choose which other location can take calls and when it should ring.

Do not send callers to a branch that has already closed.

Step 1

Record each number, team and working week.

Step 2

Agree which branches cover each other.

Step 3

Follow the alternate route and check the final destination.

Can each site keep its own hours?

Separate hours nodes can represent different sites or departments. Connect and test each route rather than applying one schedule to everyone.

Does the 3D office reproduce our floor plan?

The office is an illustrative scene. Your configured teams and routes drive the simulation; it is not a building survey or emergency-location record.

Add your teams, try the caller journey and download an itemised estimate from the builder.